Privacy policy page

Privacy Policy

Effective date: January 1, 2026. Last updated: May 2026.

1. What We Collect

When you submit the contact form, we collect: your name, email address, subject selection, and the message you wrote. We also collect your IP address and the time of submission for spam prevention and rate limiting.

When you visit the site, standard server logs record your IP address, browser type, referring page, and pages visited. These logs are retained for up to 90 days.

2. How We Use It

Form submissions are used to respond to your message or, if you submitted a consumer experience, to consider it for editorial inclusion (with your explicit permission). We do not use your contact information for unsolicited marketing.

3. What We Do Not Do

We do not sell your personal information. We do not share it with locksmith businesses, advertising networks, or data brokers. We do not use your information for behavioral advertising.

4. Third-Party Services

This site is hosted on standard web hosting infrastructure. Server logs may be accessible to the hosting provider under their own privacy policy. We do not use Google Analytics, Meta Pixel, or other third-party tracking scripts on this site.

5. Cookies

This site does not set tracking cookies. PHP session cookies may be set for form submission security; these expire when your browser session ends.

6. Data Retention

Contact form submissions are retained for up to 12 months and then deleted. Server logs are retained for up to 90 days.

7. Your Rights

You may request access to, correction of, or deletion of any personal information you submitted via the contact form. Submit your request using the contact page with subject "Privacy Request." We will respond within 30 days.

California residents: under CCPA, you have the right to know what personal information is collected, the right to delete it, and the right to opt out of sale (we do not sell personal information).

8. Security

Contact form data is transmitted over HTTPS. We take reasonable technical measures to protect submitted information. No transmission over the internet is 100% secure.

9. Children

This site is not directed to children under 13 and does not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this policy periodically. The effective date at the top of this page reflects the most recent update. Continued use of the site after an update constitutes acceptance of the revised policy.

11. Contact

Privacy questions: use the contact form with subject "Privacy Request."